CRITICAL NOTE: We have found that IPv6 pings sent to the Juniper SSG5 will cause the device to REBOOT. Turning off IPv6 pings will prevent this issue. The Juniper SSG5 runs on ScreenOS and we have found the ScreenOS SIP ALG works well.

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Instructions for activating the ALG can be found at the link below. This article is to assist users unfamiliar with the Juniper SSG 5 running ScreenOS in getting their device up and running to the point where they can register their devices and make and receive phone calls. The SSG 5 is designed for small to medium businesses to act as a fully functional gateway providing firewall, routing and wireless services in an all-in-one device. This walk through requires a degree of networking familiarity and is not designed for every networking eventuality, choosing accessibility over specifics in every instance. Your company’s own security and networking policies may contradict information presented within this document.

You will need to know your basic network information beforehand. If your provider supplies DHCP or if you are given a static IP, you’ll need the IP address, Subnet Mask and gateway address.

Screen shots are not supplied for every step. In the instance a screen shot is not supplied, verify that there are no specific instructions for that step, if there are not hit Next accepting the defaults options provided. Physically connect the device as shown in the documentation included on the CD, with your ISP's Ethernet hand-off in the Ethernet port marked 0/0 and a networking cable going from your PC to the port labeled 0/3. Open your web browser and go to web address From here, select the default of 'Use the Initial Configuration Wizard instead.' You will be prompted to provide an administrative user and password combination.

Use a name password combination that you will remember which is also safe. You'll be prompted to configure the wireless access point. We found the default selection to be perfectly fine. Just hit Next.

You'll be prompted to set one interface for untrust, dmz and trust zone respectively. Untrust in this instance refers to the internet at large.

DMZ means no processing happens whatsoever on traffic to that port. Even if you do not use a DMZ, you'll need to reserve a port for the DMZ. We found the defaults of eth0/0 to be your Ethernet hand-off from your ISP, and eth0/1 to be the DMZ port to be fine. Just hit Next.

There are several elements which require your attention here and we'll deal with them in turn. The first thing you'll define is how your Internet Service Provider assigns you an IP address, DHCP, DHCP over PPOE or Static IP. Confer with your ISP if you are uncertain.