Phone SIP Softphone Client: Vo. IP App for i. Break Through Windows 7 Password. OSYour anywhere office with enhanced battery life. Put your Enterprise communications in your pocket with. I need to figure out if my UC560 needs a software pack upgrade. The show version on the device console shows following. What software pack does it map to? Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 15.1(4)M5, RELEASE SOFTWARE (fc1) Technical Support:. Customers can choose from several configurations (UC540 or UC560 devices), ranging from 24 to 138 IP phones (124 users). Cisco UC500 Software Pack 8.2.0 and Cisco Configuration Assistant (CCA) 3.1 add. Existing customers can upgrade their UC500 platform by downloading the software pack.